Skip to content
  • Subscribe
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Email
  • Home
  • News
  • Opinion
  • Entertainment
  • Features
  • Advertise
  • Subscribe to Ray’s Columns
Suburban Chicagoland

Suburban Chicagoland

Original News, Features & Opinion on Chicago, Illinois and America

  • About
    • About
    • Advertise
    • Our Writers
      • Ray Hanania
      • Bill Lipinski
      • Biography: Aaron Hanania
    • Terms of Service
    • Privacy Policy
    • Reach Out
  • Sections
    • Events
    • Opinion
    • News
    • Features
    • Seniors
    • Comic Strip
  • Library
    • “MIdnight Flight” Online Book
      • Midnight Flight Book Overview
      • Midnight Flight Introduction
      • Midnight Flight Chapter 1
      • Midnight Flight Chapter 2
      • Midnight Flight Chapter 3
      • Midnight Flight Chapter 4
      • Midnight Flight Chapter 5
      • Midnight Flight Chapter 6
      • Midnight Flight Chapter 7
      • Midnight Flight Chapter 8
      • Midnight Flight Chapter 9
      • Midnight Flight Chapter 10
      • Midnight Flight Chapter 11
      • Midnight Flight Chapter 12
      • Midnight Flight Chapter 13
    • Villages, Cities & Towns
    • Federal Office Holders
    • County Officials
    • Legislators
  • Subscribe to Ray’s Columns
  • Comment
  • Podcast
    • Ray Hanania on Politics
    • Two Guys on Politics
    • Hanania on Tiktok
  • News Wire
  • Archive 2004-2013
  • Toggle search form
  • Hastings insurance legislation
    Hastings announces legislation to ensure fair homeowners insurance rates for Illinois families Business
  • Mahnoor Ahmad campaign photo
    Mahnoor Ahmad runs for DuPage County Board seat Democrat
  • Sunday, October 26, the Village of Orland Park formally rededicated its Village Hall in honor of the late former Mayor Fredrick T. Owens
    Village of Orland Park Rededicates Village Hall in Honor of Late Former Mayor Fredrick T. Owens Government
  • Fire at townhome at 13900 block of Berkhansted Court in Orland Park, just before midnight on Monday, Oct. 27, 2025
    Firefighter treated for dehydration battling townhouse fire in Orland Park – no residents injured Fire
  • Firefighters with the Orland Fire Protection District who responded to a fire in an apartment at 15200 block of Al Camino Terrace on Saturday morning said the next day that they did find a kitten that needed respiratory aid that they saved.
    FIRE UPDATE: Fire District releases photos of kitten saved from Orland Park apartment fire Saturday Features
  • two-story apartment building on the 15200 block of El Camino Terrace in Orland Park
    Orland Park apartment fire Saturday morning, no injuries Fire
  • Illinois Senator Michael Hastings addressing the Orland Township Democratic Organization Wednesday Oct. 12, 2022
    Hastings calls for bipartisan action to protect Illinois families from SNAP benefit shutdown Baby Boomers
  • Illinios Industrial Energy Consumers, information ad
    Get information on the Illinois Energy Omnibus Bill in Springfield Business
  • State Senator Mike Porfirio secured over $20 million to support infrastructure improvements and construction in the 11th Senate District.
    Senator Porfirio applauds more than $20 million in infrastructure repairs coming to the 11th District News
  • Dad and daughter reunited Lebving Law firm photo
    Little Girl Recovered and Reunited with Dad After Long Separation Dads' Rights
  • 11-03-25 OFPD Coffee living alone
    Orland Fire hosts meeting on helping Seniors who live alone Nov. 5 Baby Boomers
  • State Senator Michael Hastings introduces law to revive long dormant and degraded Tinley Park Mental Health Center into a Sports Park for the community. Photo courtesy of the State Senate President Don Harmon
    Hastings secures $250,000 grant for Easterseals Academy’s Tinley Park campus Health
  • Chicago ranks as 161st worst city for crime in new national survey Chicago
  • Kat Abughazaleh 9th DIstrict Congress 2026 candidate democrat
    Kat Abughazaleh raises over $520,000 in Q2 of 2025 with more than $630,000 cash on hand for 2026 Democratic primary election elections
  • Silent Threat: The True Dangers of Lithium-Ion Batteries — How to Stay Safe and Respond to a Battery Fire Fire
T-Mobile data breach alert August 16, 2021

T-Mobile admits major data breach of customer information

Posted on August 21, 2021August 21, 2021 By Ray Hanania No Comments on T-Mobile admits major data breach of customer information
SHARE THIS STORY
            
 
  

T-Mobile admits major data breach of customer information

T-Mobile notified hundreds of thousands of its customers on Friday August 20, 2021 that “a bad actor” breached their data files and obtained a wide range of information on T-Mobile customers that included social security information, names, addresses but not credit cards.

The data breach apparently took place on August 16, Monday. T-Mobile issued a press release the next day but did not notify customers until Friday, August 20.

“Our investigation is ongoing and this information may be updated. The exact personal information accessed varies by individual,” a T-Mobile post on their website announced Friday night, August 20, 2021..

“We have determined that the types of impacted information include: names, drivers’ licenses, government identification numbers, Social Security numbers, dates of birth, T-Mobile prepaid PINs (which have already been reset to protect you), addresses and phone number(s). We have no indication that personal financial or payment information, credit or debit card information, account numbers, or account passwords were accessed.”

T-Mobile data breach alert August 16, 2021
T-Mobile data breach alert August 16, 2021

T-Mobile sent out a Text alert to its customers that read:

“T-Mobile has determined that unauthorized access to some of your information, or others on your account, has occurred, like name, address, phone number and DOB. Importantly, we have NO information that indicates your SSN, personal financial or payment information, credit/debit card information, account numbers, or account passwords were accessed. We take the protection of our customers seriously. Learn more about practices that keep your account secure and general recommendations for protecting yourself.”

The text message urged customers to visit their data breach web portal on their main website. To view the report, click here.

T-Mobile issued the following press release on Tuesday August 17:

T-Mobile Shares Additional Information Regarding Ongoing Cyberattack Investigation

August 17, 2021

As we shared yesterday, we have been urgently investigating the highly sophisticated cyberattack against T-Mobile systems, and in an effort to keep our customers and other stakeholders informed we are providing the latest information we have on this event and some additional details:

  • Late last week we were informed of claims made in an online forum that a bad actor had compromised T-Mobile systems. We immediately began an exhaustive investigation into these claims and brought in world-leading cybersecurity experts to help with our assessment.
  • We then located and immediately closed the access point that we believe was used to illegally gain entry to our servers.
  • Yesterday, we were able to verify that a subset of T-Mobile data had been accessed by unauthorized individuals. We also began coordination with law enforcement as our forensic investigation continued.
  • While our investigation is still underway and we continue to learn additional details, we have now been able to confirm that the data stolen from our systems did include some personal information.
  • We have no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.
  • Some of the data accessed did include customers’ first and last names, date of birth, SSN, and driver’s license/ID information for a subset of current and former postpay customers and prospective T-Mobile customers. 
  • Our preliminary analysis is that approximately 7.8 million current T-Mobile postpaid customer accounts’ information appears to be contained in the stolen files, as well as just over 40 million records of former or prospective customers who had previously applied for credit with T-Mobile. Importantly, no phone numbers, account numbers, PINs, passwords, or financial information were compromised in any of these files of customers or prospective customers.
  • As a result of this finding, we are taking immediate steps to help protect all of the individuals who may be at risk from this cyberattack. Communications will be issued shortly to customers outlining that T-Mobile is:
    • Immediately offering 2 years of free identity protection services with McAfee’s ID Theft Protection Service.
    • Recommending all T-Mobile postpaid customers proactively change their PIN by going online into their T-Mobile account or calling our Customer Care team by dialing 611 on your phone. This precaution is despite the fact that we have no knowledge that any postpaid account PINs were compromised.
    • Offering an extra step to protect your mobile account with our Account Takeover Protection capabilities for postpaid customers, which makes it harder for customer accounts to be fraudulently ported out and stolen.
    • Publishing a unique web page later on Wednesday for one stop information and solutions to help customers take steps to further protect themselves. 
      • Edited to add on 8/18: https://www.t-mobile.com/brand/data-breach-2021
  • At this time, we have also been able to confirm approximately 850,000 active T-Mobile prepaid customer names, phone numbers and account PINs were also exposed. We have already proactively reset ALL of the PINs on these accounts to help protect these customers, and we will be notifying accordingly right away. No Metro by T-Mobile, former Sprint prepaid, or Boost customers had their names or PINs exposed.
  • We have also confirmed that there was some additional information from inactive prepaid accounts accessed through prepaid billing files. No customer financial information, credit card information, debit or other payment information or SSN was in this inactive file.

We take our customers’ protection very seriously and we will continue to work around the clock on this forensic investigation to ensure we are taking care of our customers in light of this malicious attack. While our investigation is ongoing, we wanted to share these initial findings even as we may learn additional facts through our investigation that cause the details above to change or evolve.

 

newswire info
  • Author
  • Recent Posts
Ray Hanania
Ray Hanania
Ray Hanania is an award-winning opinion columnist, author & former Chicago City Hall reporter (1977-1992). A veteran who served during the Vietnam War and the recipient of four SPJ Peter Lisagor Awards for column writing, Hanania writes weekly opinion columns on mainstream American & Chicagoland topics for the Southwest News-Herald, Des Plaines Valley News, the Regional News, The Reporter Newspapers, and Suburban Chicagoland.  

His award winning columns can be found at www.HANANIA.COM Subscribe FREE today

Hanania also writes about Middle East issues for the Arab News, and The Arab Daily News criticizing government policies in the Israeli-Palestinian conflict.

Hanania was named "Best Ethnic American Columnist" by the New America Media in November 2007, and is the 2009 recipient of the SPJ National Sigma Delta Chi Award for column writing.

Email Ray Hanania at [email protected].

Follow RayHanania at Twitter
Ray Hanania
Latest posts by Ray Hanania (see all)
  • Hastings announces legislation to ensure fair homeowners insurance rates for Illinois families - October 29, 2025
  • Mahnoor Ahmad runs for DuPage County Board seat - October 29, 2025
  • Village of Orland Park Rededicates Village Hall in Honor of Late Former Mayor Fredrick T. Owens - October 29, 2025
NPV: 42
  • Tweet

SHARE THIS STORY
            
 
  
 
 
 
           
breaking news, Business, Crime, News, Suburban Chicagoland, Technology Tags:August 2021, business data breach, cell phone company, data breach, hackers, Information, personal information, social secuirity, T-Mobile

Post navigation

Previous Post: Difficulties with Macho Themes for WordPress
Next Post: Right from the Middle: How we can bring America back

Related Posts

  • money $20 dollar bill, dollars, cash
    Pappas: School districts hiked property taxes on Cook County homes, businesses    Chicago
  • 05-23-25 Jeffery M. Leving
    Leving Matrimonial Law Seminar to Present on Vacating Voluntary Acknowledgements of Paternity Arthur Kallow
  • Pekau diatribe expels residents Feb 5 2024 board meeting on ceasefire
    Judge Issues Temporary Restraining Order Against Former Mayor Keith Pekau for Releasing Confidential Village Information Government
  • Robert F. Kennedy Jr., with author and Thalassemia researcher and investor Patrick Girondi
    Artist Patrick Girondi lends support to Robert F. Kennedy Jr. for Accessible Healthcare for Americans Books & Films
  • Paul Vallas candidate for Chicago Mayor 2023. Photo courtesy of the Paul Vallas website
    Vallas announces Democratic Strategist Joe Trippi & Pollster Mark Mellman to join campaign for Chicago Mayor Chicago
  • Pat O'Brien for Cook County States Attorney
    O’Brien can’t beat Foxx as a “Republican” Blogger

More Related Articles

Gas station image gasoline pump. Photo courtesy of Ray Hanania Governor and legislature turn public need into campaign greed Blogger
casino roulette wheel Il gaming board Illinois Gaming Board Agents Arrest Four Men for Video Gaming Café Burglary Crime
Dan Ryan Woods CC Forest Preserve District. Photo courtesy of the Cook County Forest Preserve District Celebrate OAKtober all month with events in the Forest Preserves of Cook County Cook County
Flood waters, flooding with sand bags. Photo courtesy of the government of DuPage County Gov. Pritzker Activates Illinois National Guard for Flood Relief and urges caution in flood areas DuPage
Paul Vallas candidate for Chicago Mayor 2023. Photo courtesy of the Paul Vallas website Vallas urges probe in Lightfoot’s CPD scandal and accuses of Congressman Garcia of being AWOL from Chicagoland needs Chicago
Orland Board meeting on Homeless. Photo courtesy of Steve Neuhaus How Pekau is trying to hide his many failings Blogger

Leave a Reply Cancel reply

You must be logged in to post a comment.

Login with your Social ID
  • OPINION
  • Cook County Treasurer Maria Papas
    Your Mortgage Company May Pay Your Taxes — But You Still Need to Watch
    October 17, 2025
  • Mohammed Faheem The Lightning Strike Radio Show small
    The Politicization of the Nobel Peace Prize — and Trump’s Fury Over Losing Again
    October 11, 2025
  • 06-04-25 Two Guys on Politics Background Zoom LOGO with images
    Video Podcast: Trump Kimmel Kirk Great American Divide Illegal Aliens polling and Illegal Aliens and ICE
    September 20, 2025
  • Illinois House Speaker Emanuel "Chris" Welch speaking at a West Side affordable housing dedication
    Speaker Emanuel “Chris” Welch, one of the best candidates to become Illinois Governor
    September 7, 2025
  • Cook County Treasurer Maria Papas
    What You’re Missing on Your Property Tax Bill
    September 5, 2025
Subscribe to Ray Hanania's column graphic

Enter Your Email to Subscribe to Ray Hanania’s Columns

  • The-Kings-Pawn-Book-300-x-300.png

Mohammed Faheem The Lightning Strike Radio

  • NEWS
  • Hastings insurance legislation
    Hastings announces legislation to ensure fair homeowners insurance rates for Illinois families
    October 29, 2025
  • Mahnoor Ahmad campaign photo
    Mahnoor Ahmad runs for DuPage County Board seat
    October 29, 2025
  • Sunday, October 26, the Village of Orland Park formally rededicated its Village Hall in honor of the late former Mayor Fredrick T. Owens
    Village of Orland Park Rededicates Village Hall in Honor of Late Former Mayor Fredrick T. Owens
    October 29, 2025
  • Fire at townhome at 13900 block of Berkhansted Court in Orland Park, just before midnight on Monday, Oct. 27, 2025
    Firefighter treated for dehydration battling townhouse fire in Orland Park – no residents injured
    October 28, 2025
  • Firefighters with the Orland Fire Protection District who responded to a fire in an apartment at 15200 block of Al Camino Terrace on Saturday morning said the next day that they did find a kitten that needed respiratory aid that they saved.
    FIRE UPDATE: Fire District releases photos of kitten saved from Orland Park apartment fire Saturday
    October 26, 2025
John Kass Columns

Order the book PoweR PR; Ethnic Activists Guide to Strategic Communications

YOUTUBE VIDEOS

CLICK TO SUBSCRIBE TO RAY HANANIA'S YOUTUBE VIDEOS


Click here to view the video on YouTube or use the widget below.

Follow Ray Hanania at
Twitter
Facebook
TitkTok
BlueSky
RayHanania Columns

Creative Commons License
All works on this website is licensed under a Creative Commons Attribution 4.0 International License. Do not edit original work. Give credit to the original source.

Categories

Copyright © 2022 Suburban Chicagoland & Urban Strategies Group

Powered by PressBook Premium theme